Effective Date: May 14, 2025
Welcome to https://csosborne.com, the official website of C.S. Osborne & Co. By using our website and placing orders with us, you agree to the following Terms of Use. Please read carefully.
1. Use of Site
This website is intended for informational and commercial use by customers seeking C.S. Osborne products. You agree not to use this site for unlawful or disruptive activity.
2. Product Availability and Accuracy
We strive to provide accurate product descriptions, pricing, and availability. However, we reserve the right to correct any errors and make updates without prior notice.
3. Shipping Policy
- Orders are shipped FOB Harrison, NJ 07029, USA.
- No international shipping is currently offered.
- Orders requiring next-day or 2nd-day delivery must be placed by 10:30 AM EST on weekdays. Orders received after that time will be processed the next business day.
- Orders placed on weekends (Saturday and Sunday) will be processed the following business day.
- Delivery periods may vary based on stock availability.
- Once orders leave our facility, the FedEx shipping policy applies.
4. Returns, Replacements, and Warranties
We will replace, free of charge, any tool that proves unsatisfactory in performance if returned freight prepaid for inspection. Tools that have:
- Provided reasonable service
- Been misused
- Or been damaged
will not be considered defective and are not eligible for replacement.
5. Intellectual Property
All content on this website, including images, logos, and product descriptions, are the property of C.S. Osborne & Co. and may not be copied or used without prior written permission.
6. Limitation of Liability
We shall not be liable for any indirect or consequential damages resulting from the use of our products or website.
7. Governing Law
These Terms are governed by the laws of the State of New Jersey, USA.
Contact Us
For any questions regarding these policies, you may contact us at:C.S. Osborne & Co.
125 Jersey Street
Harrison, New Jersey 07029 – USA
Phone: (973) 483-3232
Fax: (973) 484-3621
Email: cso@csosborne.com
