Effective Date: May 14, 2025
C.S. Osborne & Co. (“we”, “our”, “us”) is committed to safeguarding your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website at https://csosborne.com or engage with us through orders, contact forms, or communications.
1. Information We Collect
We may collect the following categories of information:
- Personal Information such as your name, email address, billing/shipping address, and phone number when placing an order or submitting a request.
- Payment Information, processed securely via third-party providers.
- Usage Data, including IP address, browser type, referring pages, and activity on the website, collected through cookies or similar tools.
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Respond to customer inquiries and provide support
- Improve website functionality and customer experience
- Send order-related and service communications
- Comply with legal requirements
3. How We Share Information
We do not sell or rent your data. We may share it with:
- Payment processors and shipping carriers (e.g., FedEx)
- Service providers involved in site hosting and order management
- Legal or regulatory authorities if required by law
4. Cookies
Our site uses cookies to collect analytics and enhance navigation. You may control cookie settings via your browser preferences.
5. Your Rights
- You may request access to, correction of, or deletion of your personal information by contacting us at cso@csosborne.com.
- If you no longer wish to receive our communications, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any of our emails.
6. Security
We take reasonable administrative and technical steps to protect your personal information from unauthorized access, disclosure, or misuse.
7. Changes
We reserve the right to modify this Privacy Policy. Updated versions will be posted with a new effective date.
